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How to request a refund
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
- Follow the instructions on the page to choose the reason why you want a refund and submit your request.
- Does Apple give refunds for accidental purchases?
- What do I do if I bought an app by accident?
- How do I cancel an in-app purchase by mistake?
- How do I get a refund on Apple purchases?
- Why is Apple denying my refund request?
- Can I call Apple for help?
- How long does it take Apple to refund an app?
- What to say to get a refund?
- How do I cancel an app store payment?
- How do I stop in app purchases?
Does Apple give refunds for accidental purchases?
Apple lets you request a refund for any app, in-app or media purchases you've made within the last 90 days. You'll have to report the problem, request your refund, and customer service rep will review your request. There are a few ways to do this.
What do I do if I bought an app by accident?
But if the app was purchased by mistake, you may be able to get your money back. Log in to your iTunes purchase history or open the e-mail you received when you made the purchase. Then click on “Report a Problem” and fill out a customer-service form. Apple will contact you with the next steps.
How do I cancel an in-app purchase by mistake?
Click Order History. Find the order you want to return. Select Request a refund or Report a problem and choose the option that describes your situation. Complete the form and note that you'd like a refund.
How do I get a refund on Apple purchases?
How to request a refund
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
- Follow the instructions on the page to choose the reason why you want a refund and submit your request.
Why is Apple denying my refund request?
From time to time, Apple may occasionally refuse a refund request if they suspect you have committed fraud, abused the refund policy, or displayed other manipulative behavior that entitles the company to a corresponding counterclaim.
Can I call Apple for help?
Get support now by phone or chat, set up a repair, and more. Call Apple Support at 1-800-APLCARE.
How long does it take Apple to refund an app?
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."
What to say to get a refund?
Refund Request Letter—Why Is It Important?
- Ask for a refund in a polite and formal language.
- Include details about the product—what was purchased, when, and what the price was.
- Explain why you want to return the item.
- Mention relevant aspects of the transaction such as dates and place of delivery.
How do I cancel an app store payment?
On your Android phone or tablet, open the Google Play Store. Tap Menu > Subscriptions. Tap the subscription you want to cancel. Tap Cancel subscription.
How do I stop in app purchases?
Apps and games with in-app purchases are the most successful apps on both Android and iOS.
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- Go to Settings > General > Restrictions.
- Tap Enable Restrictions.
- Set a Restrictions passcode.
- Re-enter the passcode.
- Scroll down to In-App Purchases and flick the switch to Off.
